Shipping & Returns

Shipping Policy

We ship worldwide.

Shipping costs will apply according to your shipping address and will be added at checkout. orders above 75$ are eligible for free international shipping. 

 

Shipping Times 

Our standard shipping times vary according to the location, the chosen item and their availability in local warehouses. We hold warehouses in USA, UK, AU and across several countries in Asia. 

Orders received in the US will take 5-15 business days to arrive.

For international orders, it can take between 7-20 business days for your product to arrive, depending on where you live.

Please Note that most of our items are considered Delicate Parcel therefore they require longer handling and shipping times. 

Shipping Costs 

Orders above 75$ are eligible for Free Standard Shipping.

most orders are eligible for worldwide express shipping (3-7 days). 

the cost differs according to location , typical costs for worldwide express shipping are usually between 15-50$ . 

 

Shipping Delays 

We are aware that due to the current Covid-19 pandemic some countries witness slower shipping times. We will continue to monitor the situation and get updated frequently by our logistics partners.  for orders that take longer to arrive , please contact us! we will attend each issue and provide updates as soon as we get them 

Returns & Refunds Policy

Return Policy 

All orders are eligible for return within 30 days of delivery. We value our customers, and we encourage them to contact us if there is an issue with the order they received. We do our best to satisfy our customers , so feel free to contact us if you are unsatisfied with your order

Defective & Damaged Items 

Most of our Items are fragile. if you have received a defective , damaged or broken item please contact us immediately. We so our best to make sure the products are protected and safe for shipping , yet mistakes can happen.  Please contact us and attach a photo of the defective item. 

Swift and Easy Refunds 

Once we receive the product and inspect it , we will issue a full refund of the order to you. please allow 2-3 business days for the refund to be processed.

How Do I Return My Item ? 

please contact support@fressti.com and mention your order number and reason of return for us to process your return as quickly as possible. If you are unsatisfied with your order please contact us.